---
title: "Key Metrics"
canonical: "https://help-equiem.refined.site/space/CS/1336770579/Key%20Metrics"
format: markdown
---
> ℹ️ **What role(s) can use this feature?**
> ℹ️ 
> ℹ️ - Communications Administrator

Key top-level metrics from your sent newsletters can be found in the Communications section on Equiem One.

To view these, open the **Communications **section and click on the **Sent** tab from the menu bar. Here you will see a list of your sent newsletters, with key performance metrics for each newsletter on the right hand side.  


![Screenshot 2026-01-22 at 16.15.04.png](media://89121e2f-624f-4740-8254-9d59733197c7)


Top-level you will be able to see the **Subject** line, the **Scheduled Date** and **Time**, the **Number of Users** it was sent to, the **Open Rate** and the **Click Rate**.

To view more data, click on the **subject** of the newsletter in the list. This will open out the newsletter where you will be able to see more detailed metrics including: **click to open rate, open and click rates by company, industry and user interest**, **email open rates over time**, and the **number of clicks** for each post.

![Screenshot 2026-01-22 at 16.16.41.png](media://71a960be-1abc-4808-83d0-847b979532db)

![Screenshot 2026-01-22 at 16.16.58.png](media://56c33ac5-e370-41ed-af3d-0e50fc67bff2)

> ✅ You can use these metrics to understand occupier behaviour and get insights on:
> ✅ 
> ✅ - What companies are most interested in your newsletters?
> ✅ - What subject lines see the highest open/click rates?
> ✅ - What type of content is clicked on most?
> ✅ - What content performed best in each newsletter?
> ✅ - What time of day do people open newsletters?
> ✅ 
> ✅ This will help you adapt your communication content, style and send time to suit.